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The 3 keys to leading through a crisis: Preparation, data, and creativity

This year has challenged leaders of every industry to navigate a new landscape with their customers, employees, partners, and broader communities. As we enter yet another month of remote work, I’ve been reflecting on what’s worked for my team and how we can continue to unite as an organization under a common goal.  While it’s difficult to face the unknown of COVID-19, I also believe every leader can take steps to put their organization on solid footing when confronted with a global challenge. We can’t know exactly what’s next, but we can prepare, lead with data, and think creatively to…

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