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Slack goes after email with ‘Connect DM’ — opening up chats with folks outside your company


Slack is useful to connect with your teammates and avoid sending them emails for things that can be discussed quickly through a chat. However, to talk to a person from a client or partner organization whom you interact with regularly, you’d need to email them and maybe even schedule a meeting or call them to check a trivial detail. Now, Slack is solving that problem by introducing a new feature called Connect DMs that’ll let you chat with someone from outside your organization through just a few clicks. This sounds like an email but in a chat format. In June, the…

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